Bill Payment

Public Water Supply District 1 of Jefferson County offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.

 

Payment By Phone

Amex, Discover, MasterCard & Visa cards are accepted at the office or over the phone (service fees apply).  The new IVR system is available 24/7 and can take eCheck payments as well:  888-768-9361 (service fees apply; you will need Account Number and CID).

 

Payment By Mail

If paying by check or money order through the mail, please send all payments with your payment stub. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.

 

Automatic Bank Draft

The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply download and fill out the Auto Draft Payment Plan Form located at the bottom of this page or in the Forms & Reports Section and drop it off or mail it to our office, along with a voided check.

 

Payment Drop-off Location

You may pay your bill in person at our office during regular business hours or Night Drop Box after hours. We accept cash, check, money orders and credit cards (Amex, Discover, MasterCard and Visa) a convenience fee is charged. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.  

 

Payment Through Financial Institution Online Bill Pay

Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.

 

Payment Through Authority Pay Online Customer Portal *NEW

Our new customer portal at https://pwsd1jeffco.authoritypay.com/ allows payees to access account information and activity online, pay bills and sign up for eBilling.  The New Customer Portal Enrollment document below provides the steps necessary to register through the Customer Portal.  You will need your new Account Number and CID.  Make payments using the Pay Your Bill Now Button (Credit Card, eCheck and ACH; service fees may apply).