Bill Payment

PWSD 1 Payment Options

Public Water Supply District 1 of Jefferson County offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.

 

Payment Through Authority Pay Online Customer Portal

Our customer portal at https://pwsd1jeffco.authoritypay.com/ allows customers access to account information and activity online, where you can pay bills and sign up for auto-pay and e-billing. (Service fees may apply; you will need Account Number and CID).

 

Payment By Phone

Amex, Discover, MasterCard & Visa cards are accepted at the office or over the phone (service fees apply). The new IVR system is available 24/7 and can take e-check payments as well: 888-768-9361 (service fees apply; you will need Account Number and CID).

 

Payment By Mail

If paying by check or money order through the mail, please send all payments with your payment stub. To avoid late fees, please mail your payment at least five-seven business days before the due date. Mailing address: Public Water Supply District 1, PO Box 646, Arnold, MO 63010.

 

Automatic Bank Draft

The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. There is no setup fee or charge associated with this method of payment. To set up Automated Bank Draft, simply log into the customer portal and follow the prompts to set-up AutoPay. You can also fill out the Auto Draft Application (available in the office or online at https://pwsd1jeffco.com/all-forms-and-reports) and email or mail to our office, along with a voided check.

 

Payment Drop-off Location

You may pay your bill in person at our office during regular business hours or utilize the secure Night Drop Box located on our fence. We accept cash, check, money orders and credit cards (Amex, Discover, MasterCard and Visa - service fees apply). To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.

 

Payment Through Financial Institution Online Bill Pay

Many financial institutions offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.